Equality, Diversity & Inclusion
Home improvement work can be complex, with multiple trades and multiple contracrtors. VBS was
established to create a safe, trusted environment for homeowners, contractors, and advisers.
We manage a nationwide network of approved contractors, ensuring all work is carried out to strict
standards—whether the project is arranged directly, through a mortgage broker, or via an equity
release adviser.
A Safer Way to Improve Your Home
Equality, Diversity & Inclusion Policy
Verified Building Services Limited
Last updated: March 2026
Our Commitment
Verified Building Services Limited is committed to promoting equality, diversity and inclusion in our business and in the way we work with clients, contractors and partners.
We aim to ensure that all individuals are treated fairly, with dignity and respect, regardless of their background.
Equal Treatment
We do not tolerate discrimination on the basis of any protected characteristic under the Equality Act 2010, including:
age
disability
gender reassignment
marriage or civil partnership
pregnancy or maternity
race
religion or belief
sex
sexual orientation.
We are committed to ensuring that our services are delivered fairly and respectfully to all clients.
Working with Contractors and Partners
Verified Building Services Limited works with a network of contractors and specialists.
We expect those working with us to:
operate fairly and professionally
treat individuals with respect
comply with applicable equality legislation.
We do not knowingly engage contractors or suppliers who demonstrate discriminatory or unethical behaviour.
Inclusive Working Environment
We aim to foster a working environment that:
values professionalism and respect
encourages fair treatment of all individuals
supports a culture of integrity and accountability.
Reporting Concerns
Any concerns relating to discrimination or unfair treatment involving our services or contractors should be reported to:
enquiries@verifiedbuildingservices.com
All concerns will be considered seriously and addressed appropriately.
Ongoing Commitment
Verified Building Services Limited will continue to review its policies and practices to ensure that equality, diversity and inclusion remain central to the way we operate.